Getting Started

Email Notifications →
Once a new customer subscribes to a plan, they will be notified immediately with their private mailbox number (PMB#). Your space will receive an email too. ...
Tue, Jun 22, 2021 at 11:52 AM
Linking your Stripe account to SphereMail →
Stripe is an online financial service used by millions of companies of all sizes to process payments, send payouts, and automate financial processes. It hel...
Mon, May 6, 2024 at 11:11 AM
Enable/Disable Mail Forwarding and Scanning Service to Customers →
As an operator, you can enable or disable mail forwarding and scan requests for your customers. Steps: Go to Business Settings Click on the "...
Tue, Jun 22, 2021 at 11:55 AM
View and Modify Plans →
At the time of activation, the operator's account will be provided with 3 sample plans that can be modified at any time. To modify or create a plan foll...
Tue, Jun 22, 2021 at 11:56 AM
Multi-location Sign-Up →
Operators can offer users the chance to bring in multiple physical locations to the platform. Users can sign up for more than one physical location using di...
Tue, Jun 22, 2021 at 11:57 AM
Adding Multiple Conference Room Discounts →
To create multiple conference room discounts for customers on different plans, follow the steps below: 1. Click on the Business Settings icon located on y...
Tue, Jun 22, 2021 at 12:06 PM
Creating discount Coupons →
Coupons can be easily created as an incentive for new customers to sign up. Follow the instructions below to set it up: Go to Business Settings  Select t...
Sat, Sep 17, 2022 at 1:46 PM
Setting Up the Check Deposit Service→
The check deposit feature allows customers to request their checks to be deposited by the operator. Operators may offer the check deposit service for custom...
Thu, Jul 29, 2021 at 10:38 AM
Import/Export Users →
The Import/Export Users feature allows operators to upload/download a .csv file of their customers' information. When you click the button titled "...
Mon, Jun 28, 2021 at 12:54 PM
Single Sign in For Multi-location Operators→
An organization executive (owner) operating in more than one location is now able to access and view all locations with a single sign-in. All they have to d...
Wed, Jul 21, 2021 at 2:37 PM