An Operator may have existing Customers in place prior to implementing SphereMail. These Customers can be easily transitioned using the following steps:
- Create a .csv spreadsheet of all existing Customers as follows:
- First and Last Name
- Business Name (if any)
- Email Address
- Telephone Number
- Physical Address for Mail Forwarding (if any)
- Existing Mailbox Number (if any)
- Send the .csv spreadsheet to firstname.lastname@example.org. Remember to include the name and location of your Operator account!
That’s it!! The SphereMail Support team will upload all of the Customer data into the SphereMail Operator account as Inactive Customers. Each Customer can then be enabled by the Administrator when the Customer is ready.
There is no charge for this service and the Customer will not be charged until your Administrator enables their Customer account.