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F.A.Q.
Virtual telephones and Live Answering Service

Articles in this section

What happens to a customers phone number when they cancel their subscription? Can they add back on only the phone service?
Our customers can do live receptionist ONLY if they purchase one of your business numbers? →
Can our customers do live answering / receptionist ONLY? →
Is it the same person or two agents answering one company’s calls or is it a different agent for each call? →
When the live receptionist answers are they able to say “hello Mr. Smith, let me see if Barb is available”… and then the receptionist calls Barb before transferring the call to see if Barb is available. →
Virtual Telephone: Do you charge the operator for Voice Message setup or Personal Recording? →
What is Message Notification in the phone services? →
For phone service: What is message notification? →
Do I have to offer all the services on the platform? What if I am already offering live answering services or notary services and don’t want to offer those services thru the SphereMail platform? →
Can I include the virtual phone service as part of packages? →

See more

For phone service: What is message notification? →

July 26, 2020 20:54
Updated

A customer will receive an email notification with an attached voice file.

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