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CMRA Goes Out of Business

  • Updated

If a Commercial Mail Receiving Agency (CMRA) goes Out of Business and completely abandons all operations at all locations:

  1. The Postal Service delivery unit will post a notice at the CMRA location informing the CMRA customers where they can pickup their mail.
    • The delivery unit will retain the mail for ten (10) business days from the date of the posted notice.
    • The delivery unit will provide a Mover's Guide when the CMRA customer picks up the mail.
  2. The CMRA customer will need to immediately notify all correspondents of new mailing address and to file a Change-of-Address (COA) request which will last for a period not to exceed thirty (30) business days after the ten (10) business days period stated above.
  3. If, after ten (10) business days, a COA request has not been filed, then the CMRA customer's address will be stated as "Moved, Left No Address".
    • Important: If the CMRA owner operates at more than one location and discontinues operations at some (but not all) locations:
  • The CMRA owner is still responsible for mail addressed to customers at the discontinued location(s).
  • The Postal Service will not allow a COA request to be filed.