You can add voicemail service to your virtual phone number by following the steps below: 

  • Go to the section titled "Customers"
  • Search for the user in the search bar
  • Click on the customer’s username to view their account
  • Select the tab titled "Virtual Phone Number"
  • Click Edit next to the number
  • Scroll down to the bottom of the page
  • Enable the button next to "Voice mail"
  • Click the "Save changes" button
  • If the member wants to record a personalized message, click the appropriate box and hit save
  • When the caller leaves a message, an email is sent to the member with the recorded message