Manage Mail

Pickup Time and Date Feature →
Operators can now schedule pick-up times and dates for their customers to pick up their mail! To activate this feature follow the steps below:  Go to ...
Wed, Sep 8, 2021 at 5:56 PM
Package Signature Feature →
SphereMail offers the Package Signature Feature so that users can sign packages confirming that their mail items have been picked up.  Follow the steps ...
Tue, Jun 22, 2021 at 3:48 PM
Customers' Mail Email Notifications →
Customers receive email notifications whenever a new mail is added. Your users will see the name of your company at the beginning of the URL and in the sign...
Tue, Jun 22, 2021 at 3:49 PM
Set up Two Day and Same day Scanning →
To set up and offer a Two Day and Same day Scanning for your customers, follow these steps: Log in to your portal Go to Business Settings Click the tab ...
Tue, Jun 22, 2021 at 3:52 PM
Forwarding Mail →
Forwarding mail items to the addressee can be done following the steps below: First: 1. Go to your SphereMail portal 2. Click the button titled "F...
Tue, Jun 22, 2021 at 3:53 PM
Forwarding Multiple Items in One Envelope →
As an operator, you can forward members' mail items in one envelope by following the steps below: 1. Weigh all the items for one customer, and put...
Tue, Jun 22, 2021 at 3:53 PM
Forward Mail in Bulk (GroupMail Forwarding) →
As an operator, you can forward mail items in bulk upon the user's request: First: Activate the "Bulk Mail Forwarding Service" from the ...
Mon, Aug 9, 2021 at 5:40 PM
Shredding Mail →
To view shred requests and to update the mail item once the mail has been shredded follow the steps below: 1. Go to the section titled "Mail Center&q...
Tue, Jun 22, 2021 at 3:56 PM
Delete Mail Item →
Any mail item created can be deleted. However, deleting is different than shredding. If the item needs to be shredded, use the shred icon. This will help ke...
Tue, Jun 22, 2021 at 3:56 PM
Photographing the Bar-codes →
A faster way to upload mail from UPS, FedEx, or Certified USPS mail, is to scan the barcode and it will automatically populate all the relevant fields, incl...
Tue, Jun 22, 2021 at 3:59 PM