General Questions
No, at this time, we are unable to mark up the online notary service.
Mon, Jun 28, 2021 at 3:37 PM
Notaries on our platform can notarize customers' documents, however, they will not be able to notarize certain ones. The below are examples of these doc...
Mon, Jun 28, 2021 at 3:41 PM
Operators can change/update their customers' credit card information by following the steps below: Go to the section titled "Customers" Se...
Tue, Aug 31, 2021 at 11:41 AM
We do not currently support turning off notifications at this time.
Tue, Sep 14, 2021 at 9:11 AM
We do not offer a FedEx account for SphereMail accounts. You need to create a FedEx account to continue ordering more supplies.
Tue, Sep 14, 2021 at 9:59 AM
This situation can be dealt with in accordance with your space's policies and guidelines. You can reach out to the customer in question to update/add th...
Thu, Sep 23, 2021 at 7:48 AM
Yes, all users added to the system and activated are considered active paid users in regardless of their role, i.e. Super Administrator, Administrator, or M...
Thu, Jul 7, 2022 at 3:50 PM
This feature is available for $25/month, and this is the process to set it up: You provide us with the email address you'd like to replace "op...
Fri, Mar 17, 2023 at 1:11 PM
Once you set up your plans as needed, a hyperlink titled "View Offered Plans" will automatically be activated and added to your SphereMail account...
Mon, Aug 28, 2023 at 12:41 PM
SphereMail offers the following Integrations to assist with managing your marketing: 1. Facebook Pixel ID: Integrating Facebook Pixel with your Sphe...
Mon, Oct 30, 2023 at 3:39 PM