After setting up your account, as an operator, you can assign different roles to your users. There are three different kinds of user roles that hold a certain right to access functions on your platform. They are the super-administrator, the administrator, and the mail administrator. Let's take a look at how different each one is.
The Super-Administrators have:
• Full access to change and edit everything
• Can revoke mail admin rights
The Administrators have:
• Same access as super-administrators
• Cannot revoke admin rights to users
• Can revoke mail admin rights
The Mail administrators have:
• Access to customers' mail and mail items
• Do not have access to customers' accounts
• Cannot revoke any admin rights
You can choose a user's role by following the steps below:
- Click on the tab titled "Customers"
- Search for the user in the search bar
- Select the username to view the user's account information
- Click the button titled “Update” next to the section titled “Admin Options.”
- From there, you can choose which type of administrator you'd like to make the user
Below is a demonstrative video on how you can get this done: