After setting up your account, as an operator, you can assign different roles to your users. There are three different kinds of user roles that hold a certain right to access functions on your platform. They are the super-administrator, the administrator, and the mail administrator. Let's take a look at how different each one is. 

The Super-Administrators have: 

• Full access to change and edit everything
• Can revoke mail admin rights

The Administrators have:

• Same access as super-administrators
• Cannot revoke admin rights to users
• Can revoke mail admin rights

The Mail administrators have:

• Access to customers' mail and mail items
• Do not have access to customers' accounts
• Cannot revoke any admin rights 

You can choose a user's role by following the steps below:

  1. Click on the tab titled "Customers"  
  2. Search for the user in the search bar
  3. Select the username to view the user's account information
  4. Click the button titled “Update” next to the section titled “Admin Options.”
  5. From there, you can choose which type of administrator you'd like to make the user

Below is a demonstrative video on how you can get this done: