To waive any fees, follow the steps below:

  • Go to Business Settings 
  • Click on the tab titled "Coupons"
  • Click on the button titled "+ Create Coupon"
  • In the popup window, fill in the necessary information 

*Note: Make the "Discount" field a dollar amount, not a percentage, to match the setup fee.

  • Provide your new discount coupon code to your customers
  • Direct your customer to the subscription page so they can sign up and subscribe

*Note: If you manually activate a customer without a credit card, SphereMail will not be able to trigger an invoice to your payment gateway.