Customers can downgrade/upgrade their subscription at any time. If a customer decided to downgrade after already subscribing to a yearly plan, the money will simply be processed by the system and it will be applied to their monthly subscription until it is depleted.
If a customer subscribed to a yearly plan and then decided to downgrade, what will happen to the money they paid? Print
Modified on: Tue, Aug 3, 2021 at 2:33 PM
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