I would like to add credit to a customer ( Level 3) : SphereMail Operators

I would like to add credit to a customer ( Level 3) Print

Modified on: Wed, Nov 17, 2021 at 10:37 AM

The operator can add credit to the customer by partially refunding their bill by following the below steps:

Go to the section titled "Customers"
Click on the desired customer's username link
Go to the tab titled "Plans & Billing"
Select the desired bill
Click on " Issue refund"
Add the amount you would like to refund to the customer and then Click "Issue refund"

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