As long as the notarization is not complete, the notarization charge will not be applied. The process can be canceled from the operator's end only.

In order to cancel the pending notarization kindly follow the below steps:

  • Go to the "Customer" section
  • Go to the specific customer and click on on their username.
  • Scroll down to the "Account Verifications" section.
  • Manually approve the customer's form and then reject it again.
  • This will reset the customer's notarization, allowing them to start the process again if they wish.

Consult the following screenshots for more help:

1. Approving the pending form:

2. Rejecting the pending form: