Operators and Superadmins can now create more locations on their own and have them all connected, following these simple steps: (Please note that Admins and Mail Admins would not have access to this section.)

  1. Click on your business name at the top right corner of the screen and choose "Locations":
  2. You'll see a list of your currently existing location/s, along with the option to add more:
  3. Once you click on the "Add a new location" option, you'll get a popup window where you'll be required to fill in all the needed info to create your new location: 

    a. General business information: 

    b. Business address:

    c. Account information (Please note that this will be the info used to create the main superadmin account that'll run this new location being created):
  4. Once you're done filling in all the info, you'll need to click on "Create account" to confirm the action.

And that's it! Now you have your new location that's ready to use and set up! 
You can view this section for a step-by-step guide on how to set up your new location and prepare it for use: Getting Started

If your account already has multiple locations that were previously connected by our team upon your request, then you should already be familiar with the concept of an Organization Admin* and know which one is yours. If not, you can always contact Support at any time and they'll provide you with the info you need.

If you only have one location on SphereMail and you're now planning to create more, please know that the superadmin you're creating for the new location will be automatically assigned to become your Organization Admin to use moving forward.

*An Organization Admin is a superadmin account that has the power and permission to view and access ALL locations connected under the same organization. You can use its login credentials to access all your other locations IF they're already connected and showing on your locations list.