If a customer adds an additional recipient you can change its status at any time to be: free, paid, or inactive.
As an operator, you can offer the additional recipient service for free by following the steps below:
- Go to Business Settings
- Click on the section titled "Plans"
- Click on the tab titled "Plan Conditions"
- Scroll down to the section titled "Additional Services"
- Go to the line item titled "Additional Recipient/monthly" and set the service price to $0.00 under the desired plan