SphereMail is currently introducing a new feature that allows operators to specify a credit amount to their subscriber's accounts, allowing them to pay for their subscription in advance.


  • Go to the section titled "Customers"
  • Search for the desired customer in the search bar
  • Click on the customer's username link
  • Click on the tab titled "Plans & Billing"
  • Go to the section titled "Credit Balance"
  • Click on the "Add account credit" link 
  • A popup window will appear titled "Adjust balance"
  • Fill in the "Type", "Amount" and "Description" of the credit
  • Click the "Confirm" button to save 

*Note: Make sure the "Type" field is on "Credit".