Manage Mail

Customer's Mail Features →
When a customer signs up for a plan, they can choose what they want to do with their mail. When they sign in, they can view their mail by selecting the &quo...
Tue, Jun 22, 2021 at 3:11 PM
The Mail Cycle →
Once mail items are entered and become visible to the customers, they must be processed and their cycle must be completed. This allows operators to clear ou...
Wed, Jul 28, 2021 at 7:53 PM
Mailroom Notification Feature →
The Mailroom Notification Feature allows mail recipients to be automatically notified online of their incoming mail (postal mail and packages). They receive...
Tue, Jun 22, 2021 at 3:11 PM
Notifications for Mail Item Requests→
All mail items that require processing are displayed as red numbered notifications in the sidebar on the left. These notifications will tell you how many sc...
Tue, Jun 22, 2021 at 3:13 PM
Add Single Mail Item →
As an operator, you can easily add a single mail item by following the steps below:  1. Click on the section titled "Mail Center" 2. Click the...
Tue, Jun 22, 2021 at 3:18 PM
Adding Multiple Mail Items →
You can add mail items for any mailbox in bulk by following the steps below: 1. Click on the section titled "Mail Center" 2. Click on the button...
Tue, Jun 22, 2021 at 3:21 PM
Mark Multiple Mail Items As Picked Up or Shredded →
You can mark more than one mail item and update their status as picked up or shredded by following the steps below: On the section titled "Mail Cente...
Tue, Jun 22, 2021 at 3:22 PM
Taking Photos of an Envelope →
To take a photo of an envelope, follow the steps below: 1. Select the mail item you want to take a photo of, after clicking the icon titled "Envelop ...
Tue, Jun 22, 2021 at 3:22 PM
Scan Requests and Upload →
As an operator, you can view scan requests and fulfill them following the steps below: First: 1. Go to the section titled "Mail Center" 2. Cl...
Tue, Jun 22, 2021 at 3:23 PM
Pickup Mail Requests →
The pickup mail requests feature allows the operator to view mail items that need to be picked up by customers. It also allows customers to notify the opera...
Wed, Aug 11, 2021 at 12:32 PM