SphereMail Operators

Once mail items are entered and become visible to the customers, they must be processed and their cycle must be completed. This allows operators to clear ou...

When a customer signs up for a plan, they can choose what they want to do with their mail. When they sign in, they can view their mail by selecting the &quo...

The Mailroom Notification Feature allows mail recipients to be automatically notified online of their incoming mail (postal mail and packages). They receive...

All mail items that require processing are displayed as red numbered notifications in the sidebar on the left. These notifications will tell you how many sc...

As an operator, you can easily add a single mail item by following the steps below:  1. Click on the section titled "Mail Center" 2. Click the...

You can add mail items for any mailbox in bulk by following the steps below: 1. Click on the section titled "Mail Center" 2. Click on the button...

You can mark more than one mail item and update their status as picked up or shredded by following the steps below: On the section titled "Mail Cente...

To take a picture of an envelope, follow the steps below: 1. Select the mail item you want to take a photo of, after clicking the icon titled "Envelo...

As an operator, you can view scan requests and fulfill them following the steps below: First: 1. Go to the section titled "Mail Center" 2. Cl...

The pickup mail requests feature allows the operator to view mail items that need to be picked up by customers. It also allows customers to notify the opera...