SphereMail offers the Package Signature Feature so that users can sign packages confirming that their mail items have been picked up. 


Follow the steps below to use the Mail Signature Pickup Feature:

  • Go to the mail item you want to sign from the "Mail Center" section
  • Click on the pen icon titled "Pick up Signature"
  • A pop-up window will appear with a box to sign in
  • In the end, you must check a box stating that you confirm receiving a letter from [Sender] on [Date] on behalf of [User]



This is also available in bulk, you can choose multiple mail items for the same mailbox number and have the customer sign for all of them at once.


Follow the steps below to use the Bulk Mail Signature Feature:

  • Go to the mail items you want to sign from the "Mail Center" section
  • Select all the mail items you want to sign for
  • A pop-up window will appear with a box to sign in, it also will list all of your selected mail item IDs.