Operators can add SpherePhone services on behalf of a user by following the steps below:


  • Click on the section titled "Customers"
  • Search for the user in the search bar
  • Click on the customer's username to view their account
  • Select the section titled "Virtual Phone Number"
  • Click "+Add phone"
  • Check the toll free box if the customer wants a toll free number
  • Choose the area code  

*Note: If the customer is requesting a certain number sequence as part of their
phone number, they may fill it in the "Contains" field. Then, click the check icon.

  • Find the number you want in the section of available phone numbers
  • A pop-up window will appear saying that your account will automatically be charged a
    prorated amount of $7.10 immediately
  • Click Confirm to get this number and begin billing
  • You will be directed to a page where you will be able to add user's real phone number and enable whatever services they desire 
  • Click the button titled "Save changes"