Manage SpherePhone (Virtual Telephone)

How to Make Outgoing Calls Using SpherePhone Virtual Phone →
What is the Spherephone Virtual Phone service? It is, in short, having a virtual phone number that you can use just as you would a regular phone number....
Wed, Jun 23, 2021 at 12:01 PM
Add a Virtual Telephone for a Customer →
Operators can add SpherePhone services on behalf of a user by following the steps below: Click on the section titled "Customers" Search for ...
Wed, Jun 23, 2021 at 12:02 PM
Enable or Update Outgoing Calls →
Calls using our virtual phone number can be made from a cell phone or a landline by enabling outgoing calls. This allows customers to use their personal pho...
Wed, Jun 23, 2021 at 12:03 PM
How to Setup Voicemail →
You can add voicemail service to your virtual phone number by following the steps below:  Go to the section titled "Customers" Search for the u...
Wed, Jun 23, 2021 at 12:04 PM
Update a Forwarding Number, Update Company Name, Add Extensions →
You can easily update a forwarding number, company name, and add an extension for your virtual phone number by following the steps below:  To update a f...
Wed, Jun 23, 2021 at 12:05 PM
View Customers Phone Usage →
Operators can view their users' virtual phone usage by following the steps below: Go to the section titled "Customers" Search for the user...
Wed, Jun 23, 2021 at 12:05 PM
Porting SpherePhone Virtual Number →
Customers can port their virtual phone numbers into their account on SphereMail as well as porting their SpherePhone number out of the platform. However, in...
Thu, Jul 22, 2021 at 3:25 PM
Cancel a Phone Number →
To cancel a user's virtual phone number follow the steps below: 1. Go to the section titled "Customers" 2. Search for the user in the sea...
Wed, Jun 23, 2021 at 12:49 PM
Live Receptionist Service →
Personalized call answering by a live receptionist is available when this service is activated. To activate this service, simply go to your My Account page ...
Wed, Jun 23, 2021 at 12:50 PM