You can add voicemail service to your virtual phone number by following the steps below: 

  1. Go to the section titled "Customers"
  2. Search for the user in the search bar
  3. Click on the customer’s username to view their account
  4. Select the tab titled "Virtual Phone Number"
  5. Click Edit next to the number
  6. Scroll down to the bottom of the page
  7. Enable the button next to "Voice mail"
  8. Click the "Save changes" button
  9. If the member wants to record a personalized message, click the appropriate box and hit save
  10. When the caller leaves a message, an email is sent to the member with the recorded message