Approve or Reject Customers for International Operators
Created by: Aamena Ibrahim
Modified on: Wed, Jun 23, 2021 at 11:54 AM
If an operator is located outside of the United States, then they have the ability to approve or reject customers after the required documents have been uploaded.
- Customer subscribes
- Customer uploads the required documents, or an admin can upload them on their behalf
- Admin accesses the customer's account and reviews the uploaded documents
- If approved, then the admin approves the documents and the account
- If not approved, then the admin rejects the documents to upload others or the admin rejects the account, and the amount paid by the customer is refunded
*Note: An administrator may overwrite and approve an account without documentation.
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