If a Commercial Mail Receiving Agency (CMRA) goes out of business and completely abandons all operations at all locations, the Postal Service delivery unit will:

  • Post a notice at the CMRA location informing the CMRA customers where they can pick up their mail.
  • Retain the mail for ten (10) business days from the date of the posted notice
  • Provide a Mover's Guide when the CMRA customer picks up the mail

The CMRA customer will need to immediately notify all correspondents of the new mailing address and to file a Change-of-Address (COA) request, which will last for a period not to exceed thirty (30) business days after the ten (10) business days period stated above. If, after ten (10) business days, a COA request has not been filed, then the CMRA customer's address will be stated as "Moved, Left No Address".

  • Important: 

 If the CMRA owner operates at more than one location and discontinues operations at some (but not all)             locations:

- The CMRA owner is still responsible for mail addressed to customers at the discontinued location(s).

- The Postal Service will not allow a COA request to be filed.