How do we charge for the forwarding of the package? Do we charge a handling fee as well?
Created by: Aamena Ibrahim
Modified on: Wed, May 26, 2021 at 2:32 PM
There are two ways you are able to forward mail:
- Automated Pre paid shipping labels: Once you print a label within SphereMail the system will automatically add the handling fee that you have set up in your Plan settings page.
- Manual Forwarding: If you choose manual forwarding, you just need to enter the postage amount and the system will calculate the handling fee from the prices you set for forwarding mail.
*Note: To update your forwarding handling fees go to plan settings and update the "Mail Forwarding" and Package Forwarding" prices.
See Forwarding Mail for more information on how to forward mail items.
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