SphereMail Operators

Storage fees go into effect after 30 days if a mail item has not been picked up, shredded or shipped.

Refusal of Mail policy:  If the intended addressee is the CMRA itself, it may refuse the mail in compliance with DMM regulations regarding "refusal...

There are two ways you are able to forward mail: Automated Prepaid shipping labels: Once you print a label within SphereMail the system will automatica...

The forwarding price is a handling surcharge only; postage is extra.

The tracking number is currently only visible to the operator (admins).

This is because your plan is set up to not offer these services. To enable these services, follow the steps: Go to Business Settings Go to the tab titled...

Yes, operators will be charged the per-user fee for all active users added to the system regardless of their role, be that an admin, super admin*, or regula...

Zendesk is our support ticketing system. You have an account with them, therefore, it is recognizing your account. *Note: Zendesk is no longer our suppo...

Yes, definitely.

Unlike other mail services platforms that force an operator to offer this service for free, it is a standard for an operator to charge at least $3.00 per en...