What happens to a customer's phone number when they cancel their subscription? Can they add back on only the phone service?→
Modified on: Fri, Jun 4, 2021 at 12:51 PM
Virtual phone numbers are not sold separately on our platform. When a mailbox subscription is canceled, any virtual phone number attached will also be canceled. Therefore, the number in question cannot be retrieved. However, if a customer only wants to purchase a virtual phone number, you can add a discount coupon code to the price of their mailbox subscription.
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