The Live Answering service is provided by a call center that is comprised of many agents. When a call goes to live answering, it will be passed on to the next available agent. Therefore, there may or may not be a different person for each call, depending on the call center's availability.
Is it the same person or two agents answering one company’s calls or is it a different agent for each call? → Print
Modified on: Fri, Jun 25, 2021 at 4:51 PM
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