Deactivate a Customer → : SphereMail Operators

Deactivate a Customer → Print

Modified on: Fri, Feb 3, 2023 at 7:04 AM

To deactivate a customer's account, follow the steps below:

Click on the section titled "Customers"
Search for the customer you want to deactivate in the search bar or go to the tab titled "Active" to locate the customer
Click on the button titled "Deactivate [User]"
Choose the cancellation option you need
Click "Deactivate Customer" to confirm deactivating the customer's account

*Note: When a customer's account is deactivated, their credit card will remain attached to their account.

NOTE: Operators using the Revenue Share model will have a different view of the cancellation options:

Did you find it helpful? Yes No

Deactivate a Customer → Print