Due to the increased cost of files stored in our servers, a $0.05 per mail item storage charge will be applied as of July 1, 2021. Stored packages are exempt. As an operator, you can adjust the up-charge for mail items stored for customers accordingly. This cost will only apply if the mail item is stored for longer than 30 days.
Kindly note that charging your customer's a storage fee is optional. You can set letter/package storage for customers at $0.00 by following the steps below:
- Go to Business Settings
- Go to the section titled "Plans"
- Click on the section titled "Plan Conditions"
- Scroll down to "Mail" and set the line items titled "Letter storage/Per item" and "Parcel/Package storage per lbs/kg" in the desired plan at $0.00