Billing

Downloading Customer's Invoices →
Operators may download their customer's invoices by following the septs below:  Go to the section titled "Customers" Click on the customer&...
Fri, Jul 16, 2021 at 11:08 AM
Mail Storage Fees→
Due to the increased cost of files stored in our servers, a $0.05 per mail item storage charge will be applied as of July 1, 2021. Stored packages are exemp...
Thu, Aug 5, 2021 at 7:58 AM
Create an Invoice or Add an Invoice Line Item→
Operators under the Pay Per-User license can now create a new invoice for their customers following the steps below:  Go to the section ...
Wed, Jul 21, 2021 at 2:42 PM
Business Name Invoices→
Your customers can now choose to have their business name or their first and last name on their invoices! You can activate this service on behalf of your cu...
Tue, Aug 24, 2021 at 8:54 AM
Applying a Discount Coupon →
Coupons can be applied while activating or signing up a new user, or they can be applied for an already active user. For New Users: 1. The operator can...
Sat, Sep 17, 2022 at 2:25 PM
Add a Custom Service →
SphereMail allows you to add up to 5 additional custom services to your plans: Go to your Business Settings Head to the Plans tab Click on Plan Conditio...
Fri, May 17, 2024 at 2:50 PM