Customers can fill out and edit their USPS Form 1583 online before submitting it for notarization. Once customers complete the notarization process with our notary partner, the form and copies of their IDs are automatically uploaded to their account and approved by our system. You can view a list of all your customers, their documents, and the information required for the USPS CRD here.


Your customer can fill out the form and notarize it following these steps:

  • Click on the "My Account" option on the top right of the screen
  • Under the "Account" tab, find the section titled "You provided"
  • Click on the green pen icon next to "USPS Form 1583"

Note: customers can simply click on "sign now" in the warning banner on top, which is a shortcut that'll skip the previous steps and take them straight to the following one.


  • A pop-up window will appear, and they will first need to confirm whether they are a U.S. citizen/resident or not. If they're an international customer, the latter ensures our system directs them to the proper workflow, so they'll have to choose "No, I am not."


  • The customer will then select two forms of ID to verify their identity and address, and fill out the necessary information:

1. Photo ID: 

  • ID number
  • Expiration Date

Note: Additional information may be required depending on the selected ID type. Please refer to the list below for more details.

2. Address ID: 

  • ID number
  • Document date of issue

  • The customer will then review and/or fill out their personal information:
    • First name (as listed on the Photo ID selected) 
    • Last name (as listed on the Photo ID selected)
    • Date of birth (as listed on the Photo ID selected)
    • Home country (as listed on the Address ID selected)
    • Street address (as listed on the Address ID selected)
    • City (as listed on the Address ID selected)
    • State/Province (as listed on the Address ID selected)
    • Zip/Postal code (as listed on the Address ID selected)

Note: most of this info is auto-populated based on what the customer provided upon signing up; however, they are free to edit it if needed.

  • The customer then needs to specify the type of service requested:

1. If they select Business/Organization, they'll have to provide the following information:

  • Business name
  • Business type
  • Business place of registration (If domestic: county and state; if foreign: the country)
  • Business country
  • Business street address
  • Business city
  • Business state/province 
  • Business zip code
  • Business phone number
  • List of members who will be receiving mail at this PMB (this is required by the USPS CRD; if none, type N/A).



2. If they select Personal/Residential, no additional information will be required.
However, they can list members who will receive mail at this PMB, if applicable:

  • Once they have provided all needed information, the customer can click the "Generate document" button.
  • Another pop-up window will appear, allowing them to review their generated document before submitting it for notarization.

  • If needed, they can click "Edit Document" to edit the information and make any necessary changes.
  • If all looks good, they should click on "Notarize for [$]" to submit their document to the notary processor.
  • The last step is to click "Continue" to be redirected to OneNotary to meet with a notary officer and complete the process.

Note: Operators can edit the form before submitting it for notarizing on behalf of users, following the same steps. 


General guidelines to guarantee a smoother process:

  1. Ensure that your international customers select the "No, I am not" option when asked about being a U.S. citizen or resident, to be directed to the correct flow.
  2. For the notary session to be completed successfully, only provide one of the allowed ID types listed below; using anything other than the types listed below will cause the transaction to be rejected by the notary officer.
  3. Customers must have the chosen IDs on hand so they can take photos and upload them during the verification step required to complete the notary session. 
  4. Customers must carefully review the form to ensure that all provided data is accurate before submitting it, to avoid having to generate and submit a new form.
  5. Customers need to ensure the ID forms used to verify their identity and address are valid, legible, unexpired, and with the information written in Latin alphabet (ABC..) and Arabic numerals (123..). Otherwise, they must inform the notary service provider that they require a translator.


Allowed ID types:


Allowed Photo ID types for customers who are US citizens/residents with a US Social Security Number:

  • U.S. State/Territory Drivers/Non-Drivers ID

  • U.S. Tribal ID Card

  • U.S. Uniformed Service ID Card

  • U.S. Passport

  • U.S. Certificate of Citizenship or Naturalization

  • U.S. Access Card/DOD Common Access Card (CAC)/PIV Card

  • Matricula Consular

  • U.S. Permanent Resident Card

  • U.S. University Identification

  • NEXUS Card


Allowed Photo ID types for international customers who are not US citizens/residents and don't have a US Social Security Number:

  • Foreign Passport


Please note: some Photo ID types will require the customer to provide additional information that is required by the USPS CRD. Please ensure the following is provided when required for the notary session to be completed successfully and for your CMRA to maintain compliance with USPS laws and CRD requirements:

  • Foreign Passport:
    • Issuing Country

  • U.S. State/Territory Drivers/Non-Drivers ID or Matricula Consular:
    • Street address (as listed on the document)
    • City 
    • State 
    • Zip code 

  • U.S. Tribal ID Card:
    • Issuing Tribe

  • U.S. University Identification:
    • Issuing University


Allowed Address ID types:

  • U.S. State/Territory/Tribal Driver’s or Non-Driver’s ID Card
  • Lease
  • Insurance policy (home or vehicle)
  • Mortgage
  • Deed of Trust
  • Vehicle Registration card
  • Voter ID


Click here for more information about how to fill out Form 1583.