When a member requests expedited shipping, Does the fee that shows in order to print labels get charged to the operator or the member? : SphereMail Operators

When a member requests expedited shipping, Does the fee that shows in order to print labels get charged to the operator or the member? Print

Modified on: Tue, Oct 19, 2021 at 10:46 AM

The shipping label fees are divided into two components: what the customer pays and SphereMail's fees

What the customer pays (delivery charges) - as shown in the below screenshot. All fees in red boxes are paid by the customer according to their delivery option preference.

Spheremail fees - as shown in the below screenshot, the Spheremail fee is in the purple box.

SphereMail charges a fee to generate Pre-Paid Shipping Labels from the platform. This service is optional and the fee is in addition to the cost of postage.

Domestic Letters - $0.49/Letter
International Letters - $0.75/letter
Domestic and International Packages - $3.75/Package*Note: this screenshot is for exemplary purposes only. Delivery charges may vary.

You can bypass these fees by selecting the "manual forwarding" prompt and generating your own shipping labels outside of the SphereMail platform.

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When a member requests expedited shipping, Does the fee that shows in order to print labels get charged to the operator or the member? Print

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