We set PMB numbers to start at 100 though a customer was able to customize to #5. : SphereMail Operators

We set PMB numbers to start at 100 though a customer was able to customize to #5. Print

Modified on: Wed, Dec 29, 2021 at 7:48 AM

In that case, The operator is allowing customers to have their personalized mailboxes and that's why the customer didn't fall under the preassigned mailbox numbers because he purchased a custom mailbox number for x $.

The Operator can disable the option by following the below steps:

Go to your Business Settings
Click on the section titled "Plans"
Click on the tab titled "Plan Conditions"
Go to the "Allow users to select a personalized mailbox number", disable the button.

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