SphereMail now offers the option to email all your customers at once within the platform!

Here's how to do it:

  1. Click on your business name at the top right corner of your SphereMail portal
  2. Choose "Email customers" from the drop-down menu 
  3. You'll be redirected to the emails page
  4. There you'll need to click on "New email"
  5. Fill in the subject and body of the email, and choose which customer group to send it to:
    • All: all/any customers you have on your account.
    • Active: only customers who are currently active.
    • Inactive: only customers who've been deactivated or terminated their accounts.
  6. Once everything is filled out, click on "Next" to view how the email will look. 
  7. If you need to change something, you can click on "Edit email" to go back and do it.
  8.  Once everything is ready to be sent, you click on "Send email".

Note: The emails will be sent to both the primary and secondary emails for each customer.

Tutorial video: