I'm downgrading a customer to a different plan, will his Virtual Phone service receive any interruptions? : SphereMail Operators

I'm downgrading a customer to a different plan, will his Virtual Phone service receive any interruptions? Print

Modified on: Mon, Mar 4, 2024 at 3:34 PM

As long as the customer is being downgraded to a plan that also offers the SpherePhone service, he will not encounter any interruption of phone service.

Virtual phone numbers are only lost in the following scenarios:
1. If the customer's account is deactivated.

2. If the customer is switched to a plan that does not offer the SpherePhone service.

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I'm downgrading a customer to a different plan, will his Virtual Phone service receive any interruptions? Print

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