Operator General Settings

Do we have access to a detailed history report of all customer transactions? →
Yes, we do! See Viewing Charge Details on Your Operator Account for more information.  
Mon, Apr 11, 2022 at 8:15 AM
What are the requirements to operate as a virtual office provider in Ireland? →
All virtual office providers in Ireland must be licensed by the Department of Justice to provide service. The Department also monitors virtual office pro...
Fri, Jun 25, 2021 at 8:25 AM
How is tax handled on the platform in the U.S. and/or other countries? →
There is no tax on CMRA services provided in the United States. However, in other countries, we handle tax according to each country's laws and regulati...
Fri, Jun 25, 2021 at 8:25 AM
Where can I download CA 17583.5 document?
You can download CA form 17583.5 by clicking on the link below:  Document CA 17538.5
Mon, Apr 11, 2022 at 8:17 AM
Is there a way for you to modify the hourly conference room access to a dollar credit amount that can be used towards our meeting rooms and workstation rentals? →
We do not currently provide this feature.
Fri, Jun 25, 2021 at 8:26 AM
What is the page URL that we should hyperlink to our website once people are interested in signing up? →
You can locate your URL hyperlink by following the steps below: While on the login page: Click on 'View Offered Plans'. While on t...
Mon, Aug 28, 2023 at 2:04 PM
Where do we update our business logo? →
You can update your business logo by following the steps below:  Go to Business Settings  Go to the section titled "Business Profile" You will...
Fri, Jun 25, 2021 at 8:27 AM
Can I edit the list of services available in my plans? →
Yes! You can easily edit/change the services you offer in a plan by following the steps below: Go to Business Settings  Click on the tab titled "P...
Fri, Jun 25, 2021 at 8:27 AM
What payment gateways does SphereMail work with? →
SphereMail connects with 120+ payment gateways. Real-time funds from customers are processed and deposited into the operator's bank account.
Fri, Jun 25, 2021 at 8:28 AM
Where do I update my business locations information on the SphereMail platform? →
See Update Business Information for more information.
Fri, Jun 25, 2021 at 8:28 AM