General Questions

How do I price my services? Where will the suggestive pricing be when I sign up with SphereMail? →
Once you sign up with SphereMail as an operator, we help you price your packages based on our recommendation. You are free to update any prices set. See Vie...
Thu, Jun 24, 2021 at 10:34 AM
If we have onsite members, who have a membership managed by another piece of software, is there a way we can add them to SphereMail but bill them with their other membership under a separate software? →
Yes, you can. Just activate each user's account manually without entering their credit card information. You will have a report available to you in real...
Thu, Jun 24, 2021 at 10:38 AM
How does online notary work? →
The customer can click on an option available on their portal to request an online notary for their forms and documents.  Consult the following video fo...
Thu, Jun 24, 2021 at 10:40 AM
Can we white label your platform, and how easy is it? →
Yes! You can customize your account to represent your business's color scheme and logo. However, removing SphereMail's reference from the account...
Mon, Apr 11, 2022 at 8:10 AM
If we have an existing online sales pathway, will we need/want to give that up and use your platform exclusively, and why? →
You can continue with your sales pathway if you wish, however, if you want self-serve subscriptions, payments in addition to a mail platform, then re-route ...
Thu, Jun 24, 2021 at 10:43 AM
How can we embed your sales platform into our website? Our primary marketing web platform is currently wordpress. →
To embed a page onto your website you would need iFrames. We do not support iFrames. A workaround is to create a page or a section called Virtual Office or ...
Thu, Jun 24, 2021 at 10:44 AM
What are the benefits of connecting my payment gateway to the SphereMail platform? →
Unlike other Virtual Mail providers, SphereMail does not hold your funds from subscriptions for longer than 30 days before you get paid. Once you connect a ...
Thu, Jun 24, 2021 at 10:44 AM
Why should I choose SphereMail as my vendor of choice? →
SphereMail is the first company to offer Virtual Mail Services, we specialize in catering to the co-working industry and retail sector. Our platform is flex...
Thu, Jun 24, 2021 at 10:45 AM
Is it legal to notarize a document online? →
Yes! In fact, there are many authorized vendors that offer online notary in accordance with U.S. laws. Examples:  http://notarize.com http://notary...
Thu, Jun 24, 2021 at 10:45 AM
What software tools is SphereMail integrated with? →
We currently integrate with: Payment Gateways: Authorize.NET Barclaycard Smartpay  Barclays EPDQ Extra Plus BlueSnap Borgun Braintree BridgePay ...
Thu, Nov 30, 2023 at 1:21 PM