SphereMail Operators

Yes, the system will pro-rate and adjust their billing accordingly.

Yes! See Prepay Feature for more information.

A customer must either subscribe through the subscription page or be activated by an administrator manually to enter their credit card details.

All pending invoices become automatically due once a credit card is entered into an active account. If an operator does not wish to charge a customer for al...

The system attempts to send an invoice to customers four times before their account gets deactivated. After the fourth failed attempt, the customer's ac...

To waive any fees, follow the steps below: Go to Business Settings  Click on the tab titled "Coupons" Click on the button titled "+ Cr...

If the customer's account isn't active yet: When you go to manually activate the customer's account, you'll find the option to apply a ...

When customers sign up, the date they subscribe becomes their subscription renewal date. They get charged for their invoices on that date the following mont...

All of your customers' fees reflect both on the "Plans & Billing" page in their account and the "Reports" page on the platform, ...

It depends on the customer's needs. If the customer wants their mail forwarded in bulk and the plan they are on does not support that, then as the opera...