SphereMail Operators

We, currently, do not have such contracts. However, you may create a separate agreement between you and your customers.

Customers can downgrade/upgrade their subscription at any time. If a customer decided to downgrade after already subscribing to a yearly plan, the money&...

The system automatically charges customers once every five days. If the customer updates their credit card on the 8th of the month, the system attempts to c...

Kindly note that the charges (cost) made by the operator are available on your reports page for each location and it should match the payments made by the ...

The operator can add credit to the customer by partially refunding their bill by following the below steps: Go to the section titled "Customers"...

Because our notary provider charges the regular $25 fee for domestic notaries only, while all and any international notaries are charged $89 instead. So if ...

If you get an error message when you try to charge your customers that says "Charge attempt failed: Payment error. Unable to process the transaction be...

Yes, your customers can set up either a credit or a debit card to be used to pay for all their charges on the platform.

When customer accounts are activated, they're automatically charged for the security deposit fee or setup fee associated with their chosen plans. You do...

Yes, if a customer has a credit balance showing on their account, it will allocate to the manual charges you apply to the customer's billing invoices.