Manage Customers
No, If you activate a user manually, the user will not receive a notifying email.
Fri, Jun 25, 2021 at 2:25 PM
You may reassign a mailbox to a customer if it is available after they resubscribe. However, it is not recommended to offer it for free. The system will a...
Wed, Jul 21, 2021 at 4:12 PM
Our platform allows you to charge a monthly fee for a check deposit service that you create. It does not have the ability to charge individual check deposit...
Thu, Jul 22, 2021 at 11:46 AM
Operators can add a negative balance to a customer's account by following the steps below: Go to the section titled "Customers" Search fo...
Wed, Mar 30, 2022 at 5:30 AM
When a customer goes through the process of notarizing the USPS form 1583, it is up to the operator to view its progress and approve its validity. Otherwise...
Mon, Feb 21, 2022 at 12:53 PM
If the customer's account is active, the system automatically tries to recharge the updated credit card once every five days. Operators/admins can also ...
Tue, Oct 5, 2021 at 9:59 AM
Unfortunately, we do not have an automatic mechanism to remove customers from the system at this time. The reason behind this was to help the operator re...
Fri, Nov 12, 2021 at 9:45 AM
We advise you to deactivate the accounts from the operator's end as it would be free of charge. simply follow the below steps: Click on the sec...
Wed, Oct 5, 2022 at 1:24 PM
In that case, The operator is allowing customers to have their personalized mailboxes and that's why the customer didn't fall under the preassigned...
Wed, Dec 29, 2021 at 7:48 AM
You can't delete a customer, but you can deactivate him. To deactivate a customer's account, follow the steps below: Click on the section titl...
Wed, Oct 5, 2022 at 1:25 PM