General Questions
Notaries on our platform can notarize customers' documents, however, they will not be able to notarize certain ones. The below are examples of these doc...
Mon, Jun 28, 2021 at 3:41 PM
Operators can change/update their customers' credit card information by following the steps below: Go to the section titled "Customers" Se...
Tue, Aug 31, 2021 at 11:41 AM
We do not currently support turning off notifications at this time.
Tue, Sep 14, 2021 at 9:11 AM
We do not offer a FedEx account for SphereMail accounts. You need to create a FedEx account to continue ordering more supplies.
Tue, Sep 14, 2021 at 9:59 AM
This situation can be dealt with in accordance with your space's policies and guidelines. You can reach out to the customer in question to update/add th...
Thu, Sep 23, 2021 at 7:48 AM
As long as the notarization is not complete, the notarization charge will not be applied. The process can be canceled from the operator's end only. ...
Sun, Jun 30, 2024 at 7:19 PM
Yes, all users added to the system and activated are considered active paid users in regardless of their role, i.e. Super Administrator, Administrator, or M...
Thu, Jul 7, 2022 at 3:50 PM
This feature is available for $25/month, and this is the process to set it up: You provide us with the email address you'd like to replace "op...
Fri, Mar 17, 2023 at 1:11 PM
Once you set up your plans as needed, a hyperlink titled "View Offered Plans" will automatically be activated and added to your SphereMail account...
Mon, Aug 28, 2023 at 12:41 PM
SphereMail offers the following Integrations to assist with managing your marketing: 1. Facebook Pixel ID: Integrating Facebook Pixel with your Sphe...
Mon, Oct 30, 2023 at 3:39 PM